If you find yourself facing any difficulties or wish to raise a complaint, please do not hesitate to fill out the form below. Our dedicated team takes every concern seriously and is committed to providing resolutions that meet your satisfaction. In order to expedite the resolution process and ensure we address your issue thoroughly, we kindly ask that you provide a detailed description of the problem you’re encountering.
Additionally, it is crucial for us to be able to reach out to you with updates or further inquiries regarding your complaint. Therefore, please indicate your preferred method of contact within your submission, be it email, phone, or another communication channel you’re most comfortable with. Our goal is to ensure that your issue is resolved promptly and efficiently, and having a direct line of communication is key to achieving this.
How to Submit a Complaint
To submit a complaint, simply fill out the form:
Our Complaints Process
Our complaints process is designed to be straightforward and efficient, ensuring that your concerns are addressed promptly and effectively.
- Submission: Begin by submitting your complaint through our online form, detailing the issue and your preferred contact method.
- Acknowledgment: Within 24 hours, you’ll receive an acknowledgment of your complaint, confirming that it’s under review.
- Investigation: Our dedicated team thoroughly investigates your complaint, which may involve contacting you for additional information.
- Resolution: We aim to resolve complaints within 5 business days, providing you with a clear explanation of our findings and the action taken.
- Follow-Up: After resolving your complaint, we conduct a follow-up to ensure you’re satisfied with the outcome and to gather feedback on our process.
Feedback and Suggestions
Your feedback is crucial for us to enhance our services and address any areas of concern effectively.
Thank you for choosing Dragon-vs-Tiger.in. We strive to make our gaming environment fair, safe and enjoyable for all our users.
